Política de envío

We offer free shipping to US, Canada, UK and Europe. Any product(s) you purchase from our store normally takes 7-10 business days to deliver. 

Note: Due to global pandemic, there can be slight delays in order to arrive. You can contact us at customercare@thelong-voyage.com if you have any question about your order.


Tracking information will be forwarded to you in an email once the product is shipped.. 

Courier Service:

We use the reliable courier services. We may choose to ship from US, Canada or from our warehouses overseas using services such as DHL, FedEx or USPS. 

Damaged/Defected Item(s):

If your shipment got damaged during the transit, please contact us as soon as possible. We will process your return/exchange right away. Customer satisfaction is our goal while top quality is our pride!